Daytime Appointments for Counselling

Monday - Friday  9am - 4.30pm

Saturdays may be possible.

Key Benefits

• Affordable - in every case we take into account your ability to pay.
• We are open every weekday. Some Saturdays sessions may be available.
• We try to offer you a counselling appointment usually within 2 - 4 weeks. 
• We have no restriction on the number of sessions you may have.

Intake Appointment (Your first appointment with us)

This costs £12, payable when you arrive

We ask that you come to this meeting at the Centre (lasting up to an hour) to discuss what help you would like from counselling. This is also an opportunity to discuss any questions you may have. The meeting will be with one of our Intake Counsellors. We understand that counselling may not be easy for you and this session does not commit you to having counselling with us.

If you decide you would like counselling with us we will allocate a counsellor to you. Your Counsellor will usually be a different person than at this first appointment.

Each Counselling Session - Daytime

We ask for a minimum contribution of £15 per session if you are unwaged and without other income. If you are unable to afford £15 we may offer you six sessions and then review the situation. You can discuss the contribution you are able to make at your Intake Session.

As a guide we suggest::

£15 per session if you are low income and/or benefits

£18 per session if family income is £15,000

£25 per session if family income is £20,000

£30 per session if family income is £25,000

£35 per session if family income is £30,000

£40 per session if family income is £35,000

Please bring your contribution to each session. We accept cash and cheques but not debit/credit cards.

Cancellations

If we do not receive 24 hours notice of you being unable to keep an appointment, or if you do not keep an appointment, we will ask for your normal contribution for that session.

Level Access Counselling Rooms

Level access counselling rooms and WC are available.

Reception times

Monday, Tuesday and Wednesday 9 am – 7 pm

Thursday and Friday 9 am – 5 pm

A telephone answering service is available outside these hours. Please leave a message with your contact information and we will return your call - 01603 625222

Confidentiality

The Centre is an organisational member of the British Association for Counselling and Psychotherapy (BACP) and as such is bound by the BACP’s Ethical Framework for Good Practice in Counselling and Psychotherapy and also its Complaints Procedure.

We recognise the importance of confidentiality. All information which you may disclose will normally be confidential within the Centre. There are, however, limits to confidentiality, as follows:

Counsellors discuss with supervisors their work with clients. Care is taken to ensure you will not be identified.

Under exceptional circumstances your counsellor may need to break confidentiality if there are grounds for believing that serious harm may occur to you or to another person. We would hope to discuss this with you beforehand.

If you are involved with the courts or the legal system please mention this at your first meeting.

Issues you wish to bring could include:

Addiction

Abuse

Alcohol and Drug Problems

Anger

Anxiety

Body image

Confusion

Creative bocks

Cultural difference

Depression

Disability

Eating disorders

Gender issues

Health related issues

Lack of motivation

Lack of concentration

Life transitions

Loss/bereavement

Low self esteem

OCD

Panic attacks

Parenting

Personal development

Post traumatic stress

Psychological issues

Relationships

Retirement

Spirituality

Stress

Suicidal thoughts

Trauma

Work issues

Or any difficulty you may be experiencing.